How US Fertility reduced patient call time

Challenge

Nurses in fertility clinics spend a significant amount of time answering patients questions and reviewing their treatment plans. It is critical for nurses to deliver this important, individualized information to patients and takes time to ensure this is done correctly. US Fertility was looking for a way to deliver the same high-quality, patient-centered care in a more efficient way.

Outcome

US Fertility adopted Alife’s Embryo Assist™ tool, which automatically generates an AI-driven, personalized IVF laboratory summary report, also called a cryo report. These reports help patients better understand their IVF journey, enabling nurses and physicians to deliver high quality, patient-centric reports, while simultaneously saving up to 15 minutes of time per visit. Leveraging Embryo Assist optimizes the patient experience across their nationwide network.